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Testimonials |
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My wife & I have trained our dog
Ollie with Cindy at The Right Steps and have enjoyed the
experience. She is a good trainer and has a wonderful love
for the animal. We highly recommend her. Here a some
pictures of Ollie at varying ages - he is now 2+ and neutered -
still a love bug.
Jim & Anne Elliott

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I've been handling animal-assisted therapy dogs for 7 years, and
knew that getting my new Rottie pup Sophie off on the right
start would be essential to reaching our goal of certification
at 12 months of age. Cindy understood my goals, familiarized
herself with our particular needs and helped us focus. Her
guidance and patience helped Sophie and I establish good
communication and get us (me!) in the groove of learning
together to be as a new team. We attended both Junior Puppy
Class and Puppy Plus classes, and made sure we were there to
take advantage of play time with the other pups not only to burn
off some steam and have some fun, but to have supervised play
with a trained professional to spot behaviors and body language
I should be aware of for Sophie's physical and mental
well-being. Cindy's methods were clearly communicated and easy
to understand, and she was always willing to give a visual
example of what she was explaining if it was complex or seemed
confusing. Her class handouts were equally easy to use and we
used them every day to work on our new skills.
Sophie and I passed both our Lend A Heart AAT and Delta Pet
Partner certifications on our first try, and I am confident that
working with Cindy was a huge contributor to our success. Thank
you, Cindy!
Jackie Gunby & Sophie

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Cindy
Smith of "The Right Steps" could be called "The Dog Whisperer" of the
Sacramento region.
When Rex,
my large German Shepherd was just 6 months old, I knew he was going to
be the size of a horse and could outsmart me, too, when I saw that he
could even 'open doors and gates'. Oh lordie, due to just his size
alone, I knew he would definitely need training so that I could handle
him with his strength. Thank goodness Cindy trains horses, too.
A client
of mine suggested that I call Cindy Smith with "The Right Steps",
saying that Cindy was so tuned into her dog and would gently but firmly
teach her dog so many things. Cindy connects to each dog with her
genuine love and faith in them to teach them all of the many things they
need to know to be loved and accepted at home and safe in the outdoor
world, too. Cindy's knowledge and her confidence shines on through
everything she does and it shows with her success with the
animals.
Because of
the difficult summer I was having last year, and also had two geriatric
dogs at home, I decided to sign Rex up for a 3 week training/boarding
program she offered with VCA Greenback Pet Resort. Rex not only had a
wonderful time, but learned so much. She had trained him in the commands
with hand signals, too, to sit, go down, stay, crawl and come from a
distance. She taught him to retrieve the Frisbee (his very favorite
playtime toy) and to roll over. As much as I missed him
those three weeks, he learned a lot and lots of social skills, too.
You can
now often see me walking with Rex through Lowes, Home Depot, Petco,
Orangevale Copy and even Washington Mutual. He goes with me everywhere
and everyone loves him. He looks like a very big canine police dog, but
with the sweetness of a saint. Everybody stops to touch his big, black
smiling face. And, at the dog park now, others are so impressed with all
that Rex can do with me.....thanks to Cindy Smith.
Another
thing I love about Cindy and her training is that she uses the harness
and gentle leader for those dogs like mine that want to pull us along.
She doesn't believe in the 'choke' and 'prong' collars. Like everything
she teaches, it is with gentle persuasion and positive reinforcement.
It is also
pretty embarrassing at times when my dog gets the best of me, but she
doesn't criticize me for it, she just teaches me how to 'undo' it and
how to 'do it differently'. Gotta love her...what else would you expect
from someone who loves your '4 legged human kind' as much as you do.
Susan
Silva and Rex der bar 'Rex'

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Cindy has
a very special way with puppies and dogs. Tilly and I have attended
Senior Puppy, Puppy Plus, Trick class, and multiple Small Dog Play
sessions. I believe that dogs "read" people and I haven't seen a dog
that didn't positively respond to Cindy and her training techniques. She
works with each dog and owner, providing insights and suggestions for
both creating positive responses and correcting negative ones. Her
techniques are gentle and consistent. Cindy is patient and positive.
Right Steps classes provide valuable training and socialization
opportunities. I would recommend her classes to anyone!
Thank you!
Nikki

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Tobias
was a rolly polly 15 pound Australian Shepherd puppy when we began
classes with Right Steps last year in Orangevale. We enjoyed the
puppy classes, right through to semi private lessons with Cindy
appreciating her expertise, advice and counseling. I think the only
class we have not taken is Trick Training! The classes were fun and
we made many new friends, both human and canine which have lasted
into his adolescence.
Tobias
is now 55 pounds and a handsome 17 month old black tri colored
Aussie who is enjoying learning Rally-O and taking Competition
Obedience! We count Cindy as a valued friend who we would and have
highly recommend to anyone just beginning with a new puppy or young
dog.
Kathy P. & Tobias
Two
pictures of Tobias are attached from the reunion of the Southern
California Aussie Rescue Group Reunion in Lancaster, CA in April,
2006.

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My
testimony of Pee Wee Play/Small Dog Play Group:
I
would say puppy play every Saturday night has been a wonderful thing
for my little dog.
Her name is Pretzel and she is 7 years old.
She came from an abused beginning (puppy mill). I got her when she
was 2-1/2 years old. She was so scared that when I come on Saturday
nights she would just sit under my chair. She did that for months.
But, finally she felt comfortable enough to come out and start
running with the other dogs.
Pretzel used to sit under my chair for months and now - she lets
other people pet her and even strangers too...so, that is a big
plus...being around other people and know they are not going to hurt
her...
Now
she is happy to drive up to the center and pushes me almost out of
my seat. Her tail starts wagging and she is eager to get in the
middle of things. She plays one-on-one a little now. She even drinks
a little water while there - which is a rarity but, she keeps
feeling more and more comfortable and others have noticed the
BIG
change in Pretzel over a couple of years.
So, I am thankful that Cindy opens the center on Saturday nights -
means a lot to us both to be there.
Thanks, Cindy
Doris Madigan & Pretzel
*Photo
Pending*
The Right
Steps classes that we have taken have allowed us to
train our bearded collie "Izzy" in a positive manner.
She has responded well to this method and looks forward
to each training session both at home and at class. The
beginning socialization with other puppies allowed Izzy
to become very friendly around other dogs. Cindy is very
talented in matching dogs of similar personality for
this socializing. I would highly recommend The Right
Steps to anyone with a young puppy.
Steve L. & Izzy

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We first met Cindy
thru Folsom Parks & Recreation when we got our American Bulldog Zach. We
really liked her non force way of training, so when we got our Springer Spaniel
Daisy May, there was no question that we would take her to the Right Steps.
Daisy May is still a work in progress, but with the basic techniques that
we learned from Cindy, we are making wonderful progress. Thank You, Rick &
Tracy

Roxxy is a graduate of The Right Steps with Valerie {Puppy, Jr. and
Sr. class and also Puppy Agility (offered a few years ago)} and has turned
out to be the best dog. We can take her anywhere and never have to
worry about her behavior. Tudie is still in the learning process and
has made great steps to becoming as well behaved as Roxxy.
Cindy is great to work with and
makes class fun for both participants. She takes great care to ensure play
time is fun and safe for puppies of all sizes and ability. Cindy has
also made my kids, 14 & 10, feel welcome and helped them participate with Tudie during class. I would, and do, highly recommend The Right Steps for
any new puppy owner. The rewards last a life time! Angela H.
Here is a photo of Tudie (9 mos)
and Roxxy (5 years).

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Hi Cindy: We are so pleased that we had you out to
look at Stanley. Your reassurances really helped. Then, when we saw
how frightened he was at the class we really worked at his training, all
according to your positive methods. Even though we aren't finishing the
class we still believe that you helped us to discover how great he is. We
are going out of town and Stanley is going to be neutered but we plan to consult
you further. Thanks so much. Darrel and Colleen
Fredrickson

I just want to thank you
for the good experience Mia and I had in your dog training classes.
Thinking back on our private lesson I recall that you just talked to
us (me) but didn't put Mia through any commands or ask her to
perform in any way. However, you kept massaging her entire body
during that lesson. I don't know if that touching was the cause of
the dramatic change in her behavior during the group class the
following day, but that is the only new factor introduced in her
training before the last group classes. Maybe those in the past
who had called you a "dog whisperer" were correct. The change was
pretty miraculous.
I didn't realize the
degree to which Mia suffers from a fear problem until I tried to
take her for a walk the day after "graduation." She was like a
spooky horse! She shied away from a neighbor out washing his car,
water in the gutter, a couple cars which drove by, etc. We only
covered about a quarter of a block during our walk. I will try to
desensitize her in little steps with short new experiences.
Mia and I need
further training and I look forward to joining one of your future
Puppy classes and possibly join the small dog play group.
Thanks again for showing
me that reward based training works effectively with Mia while
dominance based training does not.
Grace L. with Mia the
Shih Tzu
*Photo
Pending*
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We
started training with Cindy when our border collie, Tippy, was
just 12 weeks old. Cindy read her shy nature immediately and
guided us through a training process that was adjusted to be
just right for Tippy.
Cindy
understands the nature of dogs. She reads the "pack dynamic"
quickly and accurately and creates a safe place to socialize and
train a dog. She is equally as good with people which makes her
an outstanding trainer.
Tippy is now a confident, well mannered adolescent border collie
and a great deal of the credit goes to Cindy. Cindy
is professional, kind, and fun. I am so glad we trained with her
at The Right Steps. She got us off to a great start with our
puppy!!
Tish Ceccarelli

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Ruby and I really enjoyed the Puppy Primer and Jr. Puppy Class
at The Right Steps. Cindy is an excellent trainer -- kind and
patient with the pups and their parents. Ruby was always so
excited to see Cindy and was a very eager student. As a first
time puppy parent I thought it was really important to get
started right. Cindy equipped me with the information and
tools on how to deal with common puppy issues. Ruby is growing
up healthy and well mannered and it really is because Cindy set
us down the right path. Thanks Cindy - Ruby and I look forward
to future classes at The Right Steps.

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When over a year ago Rascal found his way into my life, Cindy was the first
person I called.
After I have decided that I was able to keep him, I enrolled him in every
class possible with Cindy. I learned my lesson with my first dog, who I
did not provide any training at his younger years. Cindy taught me so much
and really strengthened my relationship with my babies. Cindy is very
patient and only uses positive reinforcement. It is amazing to see when
Rascal responses to her right of way. Thank you Cindy for helping
me become a great and responsible mom to my dogs. Here's a picture of
Rascal with his big brother Keanu both sitting nice for the picture. It
really helped that I had some treats!
Sandra, Keanu and Rascal (Chihuahua)
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